Loyalty Program Specialist
Join RIU Hotels & Resorts, a global company committed to excellence, sustainability and diversity. Build a professional future with us.
🎯 Loyalty Program specialist
🌟 RIU HOTELS, a hotel chain committed to equal opportunities in the labor market and a market leader with more than 100 hotels in 20 countries, is looking for a Loyalty Program Representative to join the head office team in Playa de Palma.
📌You will be part of the RIU Class department, the loyalty program of Riu Hotels & Resorts, which rewards loyal customers with exclusive benefits. You will assist members in English, German, Duthc and Spanish, manage the points system and benefits, and respond to inquiries about our hotels worldwide. All of this in a warm and dynamic environment, with daily challenges and continuous learning opportunities.
📝 Responsibilities:
- Support program members via email and telephone
- Communicate with hotels, front desks, etc.
- Incident management
- Maintain a high-quality database
🔑 Profile:
- Proactive and detail-oriented
- Excellent communication skills
- Team player
- Native English.
- Additional language skills (German, Duthc...) are a strong plus
🎁 What we offer:
- Full-time on-site position, Monday to Friday from 9:00 a.m. to 6:00 p.m., with the possibility of a flexible schedule such as Monday to Thursday until 6:00 p.m. and Friday until 2:00 p.m.
- Positive working environment
- Permanent contract
- Free meals at the staff restaurant
- Number of available positions: 2
- Departament
- Others
- Locations
- Palma de Mallorca
About RIU Hotels & Resorts
Riu is the surname of the family that founded the business in Mallorca, Spain, back in 1953 when they purchased a small hotel in Playa de Palma.
Here they forged a customer-focused service philosophy and a way of doing business based on honesty and hard work.
Our vocation has been passed down through the generations for more than 70 years, and that is why family values still play an important role at RIU today.